On-Demand Support

Obtaining and retaining full-scope SAP expertise in-house is challenging for most companies in the Small & Medium Enterprise sector. Our vision is that your in-house support team focuses on your company-specific business processes and utilize on-demand SAP expertise when and where needed.

ERPmenu support is effective where volume-based outsourcing or full-time staffing is not always an option. Flexibility and affordability is the backbone of our service model. Commitment of our services can be just a single request on our support portal. We call this On-Demand and believe that high quality SAP expertise available on demand eliminates your need to maintain an expensive internal SAP organization.

Our prime objective is to provide SAP expertise and assistance remotely, but we provide onsite services for projects or support upon request. Our tools and back-end processes are designed for efficient delivery of our services using our streamlined web-based request process.

We will be glad to demonstrate our portal and support process to give you a better understanding of who we are and how we can help you. If you wish us to arrange for a web meeting or site visit please click here.

We take pride in our efforts to make our support services and knowledge postings as current and accurate as possible. However we cannot guarantee 100% accuracy, therefore use of our services is at your own risk. We reserve the right to update or remove any of our content without prior notice.

Services from ERPmenu, Inc. or are created by our staff or partners and delivered to our customers. In order to perform and deliver our services, we may need to collect company specific information, contact information from our employees, partners or customers. ERPmenu Inc. will only use this information for the purpose of delivering our services as agreed with our customer. We do not share any of this information for any other purpose than already stated.

Our request system has a comprehensive security concept to allow our employees and partners access to only the requests they have been assigned. Each individual involved in our organization has signed a non-disclosure agreement. A copy of the outline of this agreement can be requested at Customer specific non-disclosure agreements can be used upon request. Any knowledge resulting from customer interaction that is added to our knowledge database has been screened and made generic and anonymous.

Knowledge posting and documents stored in the database of ERPmenu, Inc. and on is the copyrighted work of ERPmenu, Inc. and owned by ERPmenu, Inc.

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